Updated Privacy Policy for CeaseMyPain Mobile App
Effective Date: Oct 3, 2025
Last Updated: Oct 6, 2025
CeaseMyPain (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CeaseMyPain mobile application, website, or desktop platform (collectively, the “App”).
By using CeaseMyPain, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal and health-related information:
a. Personal Information
- Name, email address, phone number
- Age, gender, location (if provided)
- Login credentials (if applicable)
b. Health & Symptom Data
- Pain symptoms, severity, duration
- Medication history and usage
- Virtual consult records and feedback
- Uploaded documents or images (e.g., prescriptions)
c. Device & Usage Data
- Device type, operating system, app version
- IP address, browser type (for web access)
- Usage patterns and interaction logs
d. Location Data (with explicit consent)
- Type: Precise GPS-based location or approximate location
- Purpose: To suggest nearby pain clinics, pharmacies, or specialists; to personalize symptom tracking by region; and to identify environmental triggers
- Collection: Only after separate, affirmative opt-in via in-app prompt
- Retention: Stored securely and only as long as necessary for the stated purposes
- Sharing: Never sold; may be shared with healthcare professionals or service providers strictly for consult or recommendation purposes
2. How We Use Your Information
We use your data to:
- Provide personalized pain management recommendations
- Enable secure virtual consultations with healthcare providers
- Track symptom trends and medication effectiveness
- Suggest nearby healthcare providers (if location access is granted)
- Improve app performance and user experience
- Comply with legal and regulatory requirements
3. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for consults and sensitive data
- Secure cloud storage with restricted access
- Regular audits and vulnerability assessments
- Role-based access for healthcare providers
4. Data Sharing & Disclosure
We do not sell your personal data. We may share limited data with:
- Healthcare professionals for consults and follow-ups
- Cloud service providers for secure data hosting
- Analytics tools (aggregated, anonymized data only)
- Government or legal authorities when required by law
5. Permissions & Sensitive Access
CeaseMyPain may request access to:
- Camera (for uploading prescriptions or images)
- Microphone (for voice consults)
- Location (to suggest nearby providers and track environmental triggers)
Location access is optional and requires explicit, separate consent. You will be prompted in-app with the option to Allow or Deny location access. You may withdraw consent at any time via device settings (Settings > Privacy > Location). The app remains functional even without location access, though some features may be limited.
6. User Rights & Controls
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for data processing (including location access)
- Request a copy of your data in a readable format
- Contact us for any privacy-related concerns
To exercise these rights, email us at: [email protected]
7. Children’s Privacy
CeaseMyPain is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe a child has used the app, please contact us immediately.
8. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before engaging.
9. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted within the app and on our website. Continued use of the app after changes indicates your acceptance.
10. Contact Us
For questions or concerns about this Privacy Policy, contact:
CeaseMyPain Privacy Team
Email: [email protected]
Website: https://ceasemypain.com